“My Mum has been a resident of Llanrhaeadr Hall since April 2022 and whilst it has been difficult for her to adjust to not living independently, she has received exemplary care from all the staff. Everyone that we have come into contact with has been caring, cheerful and always keen to cater to every whim or need. They’ve definitely gone over and above to support her with this transition and make sure she is safe and well looked after, which is peace of mind for us as family. Mum has been able to pick and choose what she does with her day. Despite there being lots of things on offer, she prefers to watch TV or read but she has joined in with garden parties, afternoon teas and the odd quiz. The communal areas and her room are always clean, the washing and ironing (a thankless task!) is done well and her meal requests are accommodated where possible. Can’t fault the team or home, which is a really lovely, cosy place with loads of character. Far from the usual clinical environments!”
Review from H C (Daughter of Resident)
“The hall staff have been excellent with my Aunt who became a part of the hall community in early August 2024, following a protracted period in hospital. After having to leave her own home in an ambulance to be transported to hospital, she didn’t have an opportunity to return there and the hall became her new home.
The staff have been / are fantastic in creating a homely atmosphere and environment enabling my Aunt to adjust to her changed environment successfully. Staff interaction with residents helps generate an atmosphere of family, which has been vitally important, particularly as no family live locally to the area, and therefore family visits are not easily able to be achieved. The staff go ‘the extra mile’ to ensure each resident feels individual care, and encourage participation in a range of differing activities. The hall is comfortable, clean and the decoration is regularly revamped generating an ongoing freshness to help ensure the residents experience a feeling of improvement.”
Review from Kevin W (Nephew of Resident)
“After living alone and independently for many years my aunt has settled here since August incredibly well. She has no family nearby, but the team have been brilliant at helping her settle in, and find a range of creative activities that she enjoys. She seems to have made good friends in the home, and has been encouraged to personalise her room, which has it’s own facilities and television.
We finally visited in February and were very impressed with the home, which was clean and bright and cheerful. From the outside the home seems quite grand with a long drive and red door which my aunt was quite taken with. The nearby Lodge is a great place to take her out for a coffee or lunch.
The staff we met were all friendly, caring with a sense of humour. It really does seem like a “home” and the staff and residents are like family to her. She seems really happy and settled and we are reassured that she is getting all the support she needs with day to day tasks, and treated with dignity.”
Review from Judy P (Niece of Resident)
“Just an example of one day. You can visit anytime, I popped in to see Mum who had not wanted to go into the Home and saw her reclining in the lounge with tea and biscuits getting her feet massaged. She had also had her hair and nails done. We returned to her room which was immaculate and smelled fresh. All staff say hello and smile.”
Review from T L (Son of Resident)
“Llanrhaeadr Hall has been so supportive of my Aunt, and each staff member is so kind and caring. My Aunt has been living independently for over 70 years and now at 90 after a stroke, she is now residing in a very safe environment. Visitors are encouraged and welcome to take her out shopping in town or to restaurants. Highly recommend this care home.”
Review from Sandra J (Niece of Resident)
