A place to feel at home
Choosing a care home for yourself or someone you love is a big decision.
At Roberts Care Homes, we understand that people aren’t simply looking for somewhere safe to live. They are looking for somewhere that feels comfortable and familiar, where they will be listened to, treated with kindness and supported to continue living life in their own way.
That is what we try to create in each of our homes.
Our story began with Llanrhaedr Hall, our first care home. Since then, we have grown to five homes across North Wales:
Llanrhaedr Hall | Llangollen Fechan | Valley Lodge | Plas-Y-Mor | The Oaks
Each home is different. They have their own character, surroundings, routines and communities, but they all share the same approach: getting to know the people who live with us and making their home feel like their own.
Five homes across North Wales
Our five homes are located in different parts of North Wales, and each has its own personality.
Llanrhaedr Hall
Our first home, set in beautiful surroundings near Denbigh. Llanrhaedr Hall has its own history and character, providing a welcoming setting for the people who live there.
Llangollen Fechan
A well-established home in Llangollen, providing care and support in a friendly and welcoming environment.
Valley Lodge
Set in the countryside near Llanferres, Valley Lodge offers a peaceful setting where residents can enjoy the surrounding gardens and countryside.
Plas-Y-Mor
Our home in Rhyl, providing a welcoming environment where residents can receive the care and support they need while maintaining their independence and routines.
The Oaks
Our home in Shotton, providing a comfortable and supportive place for people to live and receive care.
Getting to know the person, not just their care needs
Everyone has a story.
The things they enjoy. The places they’ve lived. The people they love. Their favourite foods, music and hobbies. The routines they are used to and the little things that make them feel comfortable.
We believe these things matter.
When someone comes to live with us, we take the time to learn about them as an individual. Their care and support should fit around who they are, rather than expecting them to fit into a set routine.
That might mean helping someone continue to enjoy their favourite hobby, sitting down for a cup of tea and a chat, listening to the music they love, spending time outdoors or simply having a quiet afternoon when that’s what they prefer.
It’s often the little things that make somewhere feel like home.
Care that is personal
There is no single way to provide care because no two people are the same.
Some people may need help with everyday tasks and personal care. Others may need specialist dementia support or nursing care. Some may only need a little extra support for a short period of time.
Our homes provide different types of care, including:
Residential Care
Support with everyday life and personal care in a comfortable home environment.
EMH Residential
Specialist support for people living with enduring mental health needs, providing a safe, supportive environment that promotes independence, wellbeing and quality of life.
EMH Nursing Care
Support for people who have more complex health or nursing needs, with care provided by appropriately trained staff.
Respite Care
Short-term care for people who need additional support, whether that’s because a family carer needs a break or circumstances have temporarily changed.
If you’re not sure what type of care would be right for you or your loved one, that’s okay.
You don’t need to know all the answers before you contact us.
Our team can talk things through with you and help you understand the options available.
For more information on the type of care we offer click below.
Everyday life matters
Care is only one part of life.
We want our homes to be places where people can enjoy their days, spend time with others and continue doing the things that matter to them.
Our homes offer a range of activities and opportunities depending on the interests of the people who live there.
This might include:
- Gardening
- Music and entertainment
- Arts and crafts
- Baking and cooking
- Games and quizzes
- Celebrations and special occasions
- Time outdoors
- Trips and outings
- Spending time with family and friends
Some people enjoy joining in with everything. Others prefer a quieter day.
Both are perfectly okay.
We encourage people to make their own choices and to enjoy their time in a way that feels right for them.
Good food, familiar routines and the comforts of home
Food is an important part of everyday life.
Our homes provide freshly prepared meals and aim to take individual preferences and dietary requirements into account.
We know that food can bring back memories, provide comfort and be something to look forward to.
So we like to know what people enjoy eating, what they don’t like, and what makes mealtimes enjoyable for them.
The same goes for everyday routines.
If someone likes a lie-in, enjoys an afternoon cup of tea, prefers to spend time in the garden or has always enjoyed watching a particular programme in the evening, those details are worth knowing.
They are part of what makes someone who they are.
Families are always welcome
When someone moves into a care home, their family doesn’t stop being part of their life.
We want relatives and friends to feel welcome in our homes and to remain involved.
We understand that families may have worries when someone they love moves into care. You may wonder how they will settle in, whether they will be happy or whether they will still feel like themselves.
Those concerns are completely understandable.
That’s why we encourage families to talk to us, ask questions and stay involved.
We want you to feel that you know what is happening, that your views are listened to and that you can speak to our team whenever you need to.
